Oil & Gas Applications
Customer Service Solutions
Survey Management System
gDi's Survey Management System SMS is a fully configurable web based application designed for an organization's internal and external users. The system is very sophisticated and rich with statistical analysis reports that can be used to give your organization valuable feedback. Our customers report tangible improvements in customer service and relationship management.
SMS allows management at various levels to conduct online surveys for internal or external purposes, with online tracking of responses and various reports and charts.
Different levels in the organization can design and create online survey forms dynamically and distribute them to concerned recipients. SMS functionality is structured around a security model based on the user role and the position in the organization. Creating surveys is dynamic, allowing users to choose answers types and formats, to control policies and recipients of the survey sessions.